Feedback and Complaints
Here at ATMS, we strive to make student experience here second to none. However, we realise that there may be instances that improvements need to be made. Hence, we have a dedicated department dealing with feedback and complaints. If you ever feel that we need to improve in any area- please feel free to send an email to the student satisfaction department. Please include your name, course name and mobile number in the email- enabling us to deal with your query as quickly as possible. The email for the department is:
In case of any grievance or complaint, if not resolved within 24hrs of working time by the concerned admin officer, please contact our program director or Head of the department immediately to resolve it the first instance at
with cc Head of the Department
If any of your concerns still remain unresolved by the concerned authority even after 24 hours of working time, then you can escalate the concern to email RAKEZ Academic zone hotline azhotline@rakez.com who are also committed to the highest standards of quality, including the student learning experience.
