Human Resource Management

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1. Which of the following are not Employee Life Cycle (ELC) phases?

A. Transition

B. Development

C. Integration

D. Conversion

2. Which of the following is a behavioral leadership competency?

A. Consultation

B. Communication

C. Business Acumen

D. Ethical Practice

3. Which of the following is a decentralized feature for an HR structure?

A. All HR employees are positioned in the HR department.

B. Strategy and policy may still be made at headquarters, but HR staff within each function, business unit, or location carries out the required activities.

C. Helps ensures standardized HR policies and processes.

D. Creates efficiencies in delivery of services.

4. Which of the following is an internal recruiting method?

A. Job posting

B. Referrals

C. Open houses

D. Community Awareness

5. Which of the following is an external recruiting method?

A. Job bidding

B. Contract agencies

C. Nominations

D. Succession planning

6. Which of the following is not an addition element of a job description?

A. Essential functions

B. Nonessential functions

C. Sign-off

D. Success factors

7. Which of the following is not a self direct feature of a training delivery approach?

A. Retesting

B. Self-paced

C. Multimedia

D. Mobile

8. Which of the following is not an instructor led feature of a delivery approach?

A. Actual classroom

B. Virtual classroom

C. Incorporates multiple activity styles

D. Multimedia

9. Which of the following is not an on the job feature of a delivery approach?

A. Demonstration

B. Mobile

C. Immediate feedback

D. Retesting

10. Which of the following is a blended feature of a delivery approach?

A. Adjust mix to content and audience

B. Demonstration

C. Immediate feedback

D. Self-paced

11. Which of the following is a training delivery tool?

A. Learning portals

B. Learning management systems

C. Webinars

D. All of the above

12. Which of the following are forms of career development?

A. Internal mobility

B. Apprenticeships

C. Coaching

D. All of the above

13. Which of the following is not a pay strategy?

A. Lag

B. Over

C. Match

D. Lead

14. Which of the following is a workforce analysis process?

A. Supply

B. Gap

C. Demand

D. All of the above

15. Which of the following is not an issue to consider when changing an organization?

A. Agreements

B. Key milestones.

C. Change process.

D. Roles and responsibilities.

16. When shifting out of the resistance phase managers must do the following?

A. Communicate

B. Delegate

C. Recognize

D. None of the above

17. What is the J-Curve?

A. The J curve shows the challenge of introducing change into an organization.

B. The J curve shows how profitable the organization is.

C. The J curve shows employee satisfaction.

D. None of the above.

18. Which of the following are part of Kotter’s Techniques?

A. Consolidate Progress

B. Over-communicate

C. Empower Action

D. All of the above

19. Which of the following is not a workflow process?

A. Supply Analysis

B. Gap Analysis

C. Demand Analysis

D. Customer Analysis

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