Master of Science In Healthcare Management
This course covers the financial management function in health care organizations including operating and capital budgeting processes along with budgetary and financial controls. There will be extensive use of financial analysis tools for the health care organization and skills needed to develop basic finance and accounting foundations will be reviewed.
This course is designed as a topics course in the economics of health and health care. The course will provide an overall understanding of the definitions of health and health care, broadly and narrowly defined, in the context of the health care system.
Health Service Operations Management can be defined as the analysis, design, planning and control of all the steps necessary to deliver services to clients in healthcare. Use is made of methods and techniques that originate from manufacturing but have been adapted to service industries and health services.
Health care marketing is the promotion of an organization’s products or services to increase its value, making it an integral part of the management of all health care organizations. The health care system poses a variety of marketing challenges for managers due to the services and products it provides, and its unique competitive, regulatory and ethical environment. In this course we will learn the fundamentals of marketing as they are applied across a broad spectrum of health care organizations to address these challenges.
Examines the complexities and multiple issues involved in human resources management in healthcare organizations. Offers healthcare managers an opportunity to obtain the knowledge and tools to manage people in all aspects of their work from recruiting, to the hiring interview, to compensation and benefits, to motivational strategies and performance appraisals, to promotions and terminations. Seeks to provide the healthcare manager with current thinking, theory, and best practices for the effective management of people in healthcare organizations.
This course has been designed to explore the healthcare information technology planning and management issues associated with decision making in healthcare organizations. IT provides a framework to understand the types of information systems prevalent in healthcare organizations, evaluate specific strategies related to healthcare IT investments, and understand the ramifications of health data standards and privacy concerns on information management policy. In this course, you will learn how the core competencies of healthcare informatics can be developed and applied using real-world case studies.
Public health challenges – for example, Ebola, HIV/AIDS, obesity, neglected diseases, tobacco use, environmental degradation, and underperforming health systems – increasingly shape and are shaped by the political, economic, and social aspects of globalization. Outbreaks of new infectious diseases, such as SARS or pandemic flu, can wreak immediate economic havoc on a regional or global scale.
Participants will learn key principles, practices, and personalities of management of care process. The content is broadly applicable to healthcare enterprises of every kind: Public health organizations, Physician practices and clinics, Hospitals and health systems, Agencies and service organizations, Profit firms and not-for-profit enterprises.
This course guides students through fundamental project management concepts and behavioral skills needed to success-fully launch, lead, and realize benefits from projects in profit and nonprofit organizations. Successful project managers skillfully manage their resources, schedules, risks, and scope to produce a desired outcome. In this course, students explore project management with a practical, hands-on approach through case studies and class exercises. A key and often overlooked challenge for project managers is the ability to manage without influence—to gain the support of stakeholders and access to resources not directly under their control. Special attention is given to critical success factors required to overcome resistance to change.
This course will dive into specific strategies and discussions on important elements of QRM such as defining the criteria for risk ratings and risk mitigation requirements; the importance and necessity of tracking and monitoring the outputs of risk assessments; and how to use risk assessment outputs for trending and process improvement.
This course will provide students with a strong foundation in the conceptualization and operationalization of research, how to design a research project and ‘hands-on’ skills in the utilization of different research methods. Students will be exposed to a wide range of research methods and will learn key principles of research design. Topics to be covered in detail include sampling, surveying, interviewing, and case study analysis, focus groups, interviewing and analyzing and presenting data. Intellectual and methodological debates will be discussed in order to assist students to develop informed opinions and a critical appreciation for other’s research. The imperative for ethical research practice will be presented. Students will be equipped with the knowledge and ability to undertake methodologically sound, original research projects and will develop a set of transferable workplace skills.
This course is designed to develop a basic understanding of why some health care firms or organizations are more successful than others. Strategic management explores how firms achieve competitive advantage (which leads to long-term success) in the context of single and multi-business firms. Drawing upon key strategic management theories, students will learn the essence of strategic analyses and decision-making in a competitive and constantly changing setting. The principle concern of business managers in a health care business is the relationship between the organization, its strategy, and the environment—at both economic and industrial levels. This relationship is both very complex and dynamic. Successful organizations find ways to adapt to and/or manipulate this relationship in order to remain successful through the development of sustainable competitive advantage.
This course covers the essentials of front-line leadership in sustainability, from integrating sustainability into an organization, executing organizational strategy, and committing to it for a lifetime. The course features a combination of a different lecture each week given by a leader in the field of sustainability from the public, private, and non-profit sectors. This course exposes students to the ways in which leading sustainability practitioners’ deal with real world constraints to improve environmental and economic performance in their organizations and share lessons learned. Each guest lecturer presents a new topic related to sustainability management and discusses his/her professional background and organization, sustainability program objectives, and concrete strategies for meeting those objectives. The course provides time for questions and discussion among the instructor, the lecturer, and the students, giving students valuable insights into how sustainability is managed in the real world. The reading material for each module is provided by the guest lecturer. The lectures, along with readings and assignments, will further develop students’ understanding and critical thinking about the management tools and strategies that they, themselves, can use. The course is an exploration of the most prominent issues in the field of sustainability management through the knowledge and experience of leading sustainability practitioners. Also, finding a job in sustainability can seem daunting. In this course you will be guided through all aspects of the job search, from planning your career, as well as how to create an elevator pitch, highlight sustainability skills in your resume, and ways to gain experience in sustainability both in school and professionally. Furthermore, you will learn key skills in how to successfully network with other sustainability professionals.